Anxiety help, loneliness & depression help app

The HFNE app helps you understand and manage your mental wellbeing to help avoid you reaching a crisis point

How it Works

We are powered by on demand online counsellors, a growing community and smart self help tools for depression, anxiety, loneliness and more.

Mental Health Counsellors

On demand licensed mental health counsellors and experts to get you through the difficult moments. Our counsellors have a variety of focus areas but all focus on anxiety help, loneliness and depression help.

Your Mood Diary

Log your feelings whenever you want with the mood diary on our anxiety help, loneliness and depression app so you can keep track of your wellbeing, see the trends in how you feel and take action to feel better

Our Self Help Mental Health Community

You will never feel alone with our community of like minded people seeking advice and providing support for one another. Our mental health counsellors will always be available on the community to help you.

Your Mediation Library

On demand licensed mental health counsellors and experts to get you through the difficult moments. Our counsellors have a variety of focus areas but all focus on anxiety help, loneliness and depression help.

Self Help Tools

Log your feelings whenever you want with the mood diary on our anxiety help, loneliness and depression app so you can keep track of your wellbeing, see the trends in how you feel and take action to feel better

Multi Language Availability

Our anxiety help and depression help app is available in French, portuguese, italian, spanish and german

What can our online counsellors help you with?

addictions
Anger Issue
anxiety
OCD
weight issue
panic attacks
depression
health anxiety
procrastination
ptsd
family or relationship issue
self esteem
sleep or insomnia
stress
LGBT MATTERS

FAQ

The HFNE App is a mental wellbeing app. It has wellbeing tools, online community and online counselling. . We have a large base of online counsellors covering more areas such as Bipolar disorder, PTSD, anger issues, social anxiety, health anxiety, depression, social anxiety, OCD, stress, relationship issues, panic attacks, weight issues, self esteem, insomnia, LGBT matters, family issues and procrastination.

We provide a more accessible way to get people the help with life's challenges by providing convenient, discreet and affordable access to a licensed counsellor or therapist. HFNE makes professional counseling available anytime, anywhere, through a computer, tablet or smartphone.

We ensure that every online counsellor is fully licensed and in good standing. Every counselor provides us with their license documents, proof of identity and references from their area of focus. HFNE cross checks all the licensing documents and if everything looks fine we put the counsellor through a case study exam to see how they perform. If they pass they are then on boarded to the HFNE app. You can view all licensing information on each counsellor through the app or web.

At this point your counsellor can only be contacted by booking a video session. We are looking into providing an ongoing channel where you can communicate with your counsellor at any time through messaging without having to book.

The service is provided by independent providers who work directly with you. These providers are not employees of HFNE and we do not oversee them professionally but we do ensure that they are licensed, fit to work and are available. Our role is to build, maintain, and support a platform that lets users and counselors communicate effectively, easily and affordably.

We cannot make such a claim, although the benefits are similar. It is up to you to decide which method of therapy or counselling you prefer. The online counsellors on the platform cannot make any diagnosis or fulfill any court orders or orders from similar authority bodies.

Once you sign up you will be able to choose an online counsellor whos profile closely matches your preferences, needs and the type of challenges you are dealing with. We have a large base of of online counsellors who deal with different focus areas such as anxiety, depression, loneliness, PTSD, LGBT matters and more.

It is vital that you find the right online counsellor for your needs but dont worry you don’t have to stick with any counsellor you can always switch with ease if you find your chosen counsellor doesn't fit your needs anymore. We are confident you will find the right match and if you need help please get in touch with us and we will help you find the right online counsellor for your needs.

The HFNE app is free to use but to book a counsellor you will have to pay up to 50p a minute.

You will need to book a set amount of time with your counsellor. You will get a notification reminding you of your booking and when the time arrives you will have to enter your meeting room which will be found on your booking. Your counsellor will already be in the video room waiting for you. You do not have to turn on your video and you can choose not to pass your details when booking the video session. This means you will be anonymous and can choose what information you give the counsellor. As with any meeting, once the conversation is over the video session will end. Your counselor may then provide you with a worksheet of things to do which will also include a summary of your call. You can always see past bookings and the notes and tasks associated with each.

Counselors on the HFNE App are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists, or licensed professional counselors . All of them have a bachelor's degree, Masters Degree or a Doctorate Degree in their field. The HFNE apps online counsellors have been vetted to see that they hold the correct accreditation, insurance and follow a strict data privacy policy. Each counsellor will have a varying level of experience but all have at least 4 years minimum experience.

The HFNE app may be right for you if you want to have a better balance in life, if you want to reduce things that reduce your level of happiness, if you need help finding motivation to achieve your goals.

Our online counselors can help you with issues, such as addictions, eating, sleeping, trauma, anger, family conflicts, stress, anxiety, relationships, parenting, depression, LGBT matters, grief, religion, self esteem and more.

The HFNE app is not the right solution for you if any of the following applies to you:

  • You have been ordered to undergo therapy by a court or a similar authority or empowever body
  • You are in an emergency situation
  • You have been advised to be in psychological supervision or psychiatric care
  • You have no access to reliable internet or a phone
  • You are considered suicidal or hurting yourself
  • You have thoughts of hurting others( please call the police and inform them)
  • You are a minor or you are under the care of a legal guardian
  • You have been diagnosed with a severe mental illness

Are you a licensed mental health counsellor or psychologist?

Our requirements:

  • Proof of bachelor’s degree in a behavioral, social science, or psychology field or equivalent
  • Proof of a master’s degree in mental health counseling or equivalent
  • BACP accredited or relevant accreditation from your local authority
  • Identification documents and proof of residence
  • References from industry peers
  • Able to commit to at least 8 hours a week
  • You must have suitable insurance
register

Online counselling

Providing access to online counsellors on demand is a big thing for us here at HFNE. Too many people have to wait months for referrals to counsellors. This isn't great and we have done something about it.

Book online

You can book online counselling from anywhere in the world and speak to certified online counsellors based on country, speciality, age etc.

24/7

Our online counsellors are available 24 hours a day. This means you can reach them outside of normal working hours and at your time of need.

Audio/Video

Our online counselling sessions can be booked through the HFNE app. You can choose to have a secure video session or turn off your video and have a secure audio session. Whatever works best for you!

Your anonymity and security are important to us

At HFNE we give a high priority to data protection

Your communication is encrypted to the very latest security standards and can only be read by you and your chosen psychologist or counsellor.

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