The HFNE App.Terms of Use

We areHFNE: HalfFullLNotEmpty(HFNE app). This terms of Use applies to us and all our related trading brands.

Welcome to our site. There are a few things we need to cover here: none of it should be surprising. But if you want to suggest or fix something, please tell us

HFNE app is a trading name of HalfFullNotEmpty , which is registered in England.

Our company number is 11406446 . Our registered company address is 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

We aren't recommending anything here

This site is not making any personal recommendations We’ll use your email address to keep in touch We hope you’d like to hear more. So if you do share your email address with us, we’ll keep you up to date with our news.

You can opt out of receiving information from us whenever you wish. To do this simply follow the unsubscribe link in any of our emails.

We’ll also use your email address to search for information that’s already available We may also use your email address for customer research, by searching for information that’s already commonly available, like public comments on social media. If you don’t want us to do this, simply unsubscribe.

We won’t share your information with others We store your data securely in the UK in accordance with data protection legislation. While we do use other companies whom we trust to manage our email campaigns and store your data they will never use your data for their own purposes. We will never sell your data to anyone else.

You can ask us for a copy of the information we hold If you’d like to see a copy of the information we hold about you, please email us at, or write to us at our registered address.

We present to you with the facts to enable you to make a more informed decision. Those facts include different mental health counsellors with different specialities.

We are an independent company and are not linked to any lender or to any institution.

This website is intended for use for residents of the UK only.

Applicable law

These terms of use, its subject matter and its formation, and any non-contractual obligations arising out of or in connection with them, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction to settle any disputes except that:

a. if you are a resident of Northern Ireland you and we may also bring proceedings in Northern Ireland, and

b. if you are resident of Scotland, you and we may also bring proceedings in Scotland.

Terms for our Web and Mobile App

HFNE app provides a personal wellbeing management service that allows you to consolidate and track your mental health information (the "Service"). You must be over 18 years old and a resident of the United Kingdom to register and use the Service. The Service will allow you to:

  • upload details of yourself ("Accounts"); and
  • access details of mental health advisors

Personal information will be used and processed in accordance with our Privacy and Cookies Policy.

By using HalfFullNotEmpty you consent to both our terms and those of our third party

Access To The Application

We shall not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to all or some parts of the Site to users who have registered with us. We reserve the right to restrict or deny you access to all or some parts of the Site if, in our opinion, you have failed to comply with these Website Terms. Only one registration per person is allowed.

User Information

Except for information that identifies you personally (e.g. your name, address, telephone number, email address and payment details), any material which you submit will be considered non-confidential and non-proprietary such that we shall have the right to use, copy, distribute and disclose it to third parties.


The material contained on the Site is for information purposes only and does not constitute advice. You should carry out your own check in respect of any information on the Site and use your own judgement before doing or not doing anything on the basis of what you see. The materials on the Site are provided "as is" and we give no warranties of any kind in relation to the materials on the Site.

Cancelling Your Account

You may cancel your user account at any time. Note, extended periods of inactivity may also result in cancellation or Account Information stored in the Service being made unavailable. To cancel your account email with your primary email address.